Frequently asked questions.

Management software for car rental agencies. It brings together reservations, the fleet, customers, contracts, vehicle inspections, payments, deposits, maintenance and your own booking website — on a computer or a phone.

No. SAYRIVO runs in the browser at app.sayrivo.ma. On a phone, you can add it to the home screen like an app. No server to buy, no software to update.

Request the trial with the form: your name, your agency, your phone number. We review the request, contact you and set up your workspace with you. The 27-day trial starts when your workspace is activated.

Yes, from a CSV file — Excel, Google Sheets and Numbers all export one in a click. SAYRIVO recognises the columns, flags duplicates and shows you a preview before importing anything.

Yes. The owner invites the team and everyone gets their own login. Permissions follow each person's role, and the owner can adjust them person by person.

The app is in French and English, and each person picks their own. Your public booking page can be shown in French or English, independently of the team's language.

70 MAD a month. One price, everything included: no paid add-ons, no tiers, nothing to unlock.

The first 35 agencies to join SAYRIVO keep the 70 MAD monthly price for life.

The trial lasts 27 days. It starts when your workspace is approved and activated — not when you send the request — so you really get 27 days of working with it.

No. There are no tiers: the price is the same for the whole agency.

No. It is included in the 70 MAD a month, like everything else.

The rule is enforced by the database itself: two pending, confirmed or active reservations can never overlap on the same car. Even if two employees confirm at the same instant, the second one is refused with a clear message.

No. A request stays a request: several customers can ask for the same car, and you decide. As soon as you confirm one, the car is blocked for those dates.

Yes. You enter it in seconds and note where it came from — phone, WhatsApp, website, walk-in. Every reservation ends up in the same place.

Yes. The whole flow — customer, car and rate, payment and deposit, inspection, contract — works on a phone.

No. Take a photo: SAYRIVO reads the details and suggests them. Fields it isn't sure about stay open for you to check.

Yes, on WhatsApp: return reminders, payment reminders. The message is drafted for you; you read it and send it yourself. Nothing is sent automatically.

From a photo of the odometer at every pickup and return: SAYRIVO reads the total mileage and suggests it. A reading that doesn't add up — lower than at pickup, or an unusual jump — is flagged. You can always correct it.

Yes. Enter each car's insurance, registration and roadworthiness dates and SAYRIVO flags them as they approach. It does the same for your customers' driving licences.

Yes. The vehicle record puts its revenue against its costs, and the reports show which cars work the most and which ones sit idle.

Enter the mileage or the date of the next service. When the car gets close — within 1,000 km, or within the window you chose — SAYRIVO flags it, with a button to schedule the work. If the service is already scheduled, it stays quiet.

Yes. Each job has its status — planned, scheduled, in progress, waiting for parts, done — its garage and its cost. A car that's off the road is shown as such in the fleet.

Seven: front, rear, driver side, passenger side, interior, odometer and fuel gauge. You can add as many extra photos as you like.

The inspection can't be completed: SAYRIVO says exactly what's missing, for example “Missing photos: rear, fuel gauge”. A manager can override it by giving a reason, which stays on record.

It's an aid, not a verdict. Photos taken in different light or from a different angle can mislead. Every suggested damage has to be accepted or dismissed by an employee: nothing is recorded without them.

Keep going. If the connection drops during an inspection, photos and readings are kept on the phone and sent as soon as the network is back.

The return ends with charges and the deposit: you refund it in full, in part, or keep it. The amounts refunded and kept stay on the rental's record.

Yes, free, as a PDF: a pickup and return sheet with the car diagram, the checklist, mileage, fuel and signatures.

Yes. Send your contract as a PDF or a photo: SAYRIVO finds where each detail goes, you check the positions, and from then on it fills in your contract for every rental.

Yes. SAYRIVO can print only the details, each in its place, onto your pre-printed contracts. The pickup part is filled at pickup, the return part at return.

SAYRIVO records the signature with the date, time and device used. It is not a certified electronic signature: if you need an original signed by hand, print the contract and have it signed at the counter.

A signed contract is never edited. The change becomes an amendment, stored next to the original.

With the customer's record and the rental: ID card or passport, licence, contract, receipts. Documents about to expire are flagged, and a name spelled differently from one document to another is pointed out.

No. Your page has its own address on SAYRIVO (app.sayrivo.ma/agency/your-agency). Share it on Instagram, Facebook, WhatsApp or Google Maps.

No. The customer sends a request; nothing is charged. You confirm the details and the payment with them, as you do today.

No. They pick their dates, and only the cars available for that period are offered.

Copy its link, or print its QR code for the counter, a business card or a flyer.

The form is protected by a bot check, and the number of requests one visitor can send is limited.

SAYRIVO runs on the phone from the browser and installs on the home screen like an app, without an app store. Every screen is designed for the phone, not just shrunk.

If the network drops during an inspection, keep going: photos, readings and signatures are kept on the phone and sent when the connection returns. Starting or closing a rental does need a connection, so payments stay exact.

No. Every agency has its own workspace, and the separation is enforced by the database itself — not only by the app.

Yes. Reservations, fleet, customers, payments, expenses and maintenance export to CSV, readable in Excel.

Every employee has their own account, with a password or a passkey, and permissions that follow their role.

Yes, in specific places: reading ID cards, licences and odometers, comparing photos, and answering your questions about the agency. The assistant prepares; a person always confirms before anything changes.